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The essentials on pricing, setup and support.
Pricing, setup and billing
Yes. Open your game’s page, choose a plan, billing cycle and any extras, review the full price and renewal, and continue to secure checkout.
Every game has ready-made plans starting at $9.99/mo for 4 GB, or pick Custom for any size up to 16 GB ($39.99/mo). Extra RAM beyond 16 GB costs $5 per 2 GB per month, up to 24 GB total. Your billing-cycle discount applies to all RAM. Storage and other extras are itemized separately.
Yes. Eligible games show a free-trial option on their game page: one shared server for 24 hours with no payment card. You must create a Runic Client Area account with your name, email and password. No billing address is required until you choose a paid plan. Pick a plan before hour 24 to keep your world. An unconverted trial is suspended at hour 24 and deleted at hour 48.
Checkout runs through the Runic Client Area with PayPal. There is no setup fee on normal shared orders.
Yes. Open an unpaid invoice in the Client Area and choose Split the Cost to get a shareable link. Friends pay any amount from $1 through PayPal, no Runic account needed. You stay the owner and cover any remainder.
Each plan lists how many players it is sized for. The plan’s RAM and your billing cycle set the price, so a bigger group moves to a bigger plan.
Monthly, quarterly (10% off), semiannual (15% off) and annual (20% off). Longer terms show the full term price and discount before payment.
Panel, files and data
The Client Area holds billing and support. The Control Panel holds console, files, SFTP, backups, schedules, settings and power controls, plus Get Playing (your address, version check and invite steps) and Server Health (backups, memory, updates and recent errors at a glance).
Yes. Upload your world to a runic-import folder with Files or SFTP, then open Migrations in your panel and select Back up and migrate. Your server is backed up first and any replaced files are kept in a recovery folder. Keep your own copy until the server starts correctly.
Yes. Every server includes 3 backup slots and an automatic nightly backup around 3 AM Pacific, stored off the game node. Manual backups share the slots. Add 5 more slots for $1/month or 10 more for $2/month.
50 GB of NVMe storage on every game. If your world or modpack outgrows it, add 25 GB for $2.49/month or 50 GB for $4.49/month.
Yes. Every server gets two free extra ports on top of the ports the game needs, for things like map plugins, voting plugins or voice-chat mods. Find them on the Network page of your panel and set the plugin to use one.
Yes. The game panel supports subusers with their own scoped permissions, so nobody needs the owner password.
RAM, mods and locations
Pick the plan that matches how many people play at the same time. Each game’s plans are sized for that game, with its minimum built in. Heavy mods, big maps or large worlds may need the next plan up or a Custom size.
Yes. Upload your world, mods and configuration to a runic-import folder with Files or SFTP, then open Migrations in your panel and select Back up and migrate. Your Runic server is backed up first and every replaced file is kept in a recovery folder. Databases, player accounts and billing are not moved. The guide “Move your server from another host” walks through each step, and 24/7 support can help.
Yes. Stop your server and open Mods & Plugins in the panel for one-click installs on Minecraft Java, Hytale, Valheim, Rust, Minecraft Bedrock, Project Zomboid, 7 Days to Die and Necesse. Minecraft Java and Hytale search the full library; the others offer tested mods, and the list grows. Enshrouded, RuneScape: Dragonwilds and Windrose run vanilla. The guide “Install mods and plugins from your panel” covers every step and common fixes.
Servers are hosted in Salt Lake City, Utah. See Network & Locations for details.
No. Friends join through the game. Only owners and authorized server managers need account or panel access.
Help, cancellation and refunds
Support is available 24/7. Start with the guide for your game. From Server Health in your panel, Send diagnostics to support opens a ticket draft with your version, backup status and recognized errors that you review before sending; otherwise contact support with the server, time of the problem, recent changes and relevant log text. You can also email support@runichosting.com or ask in our Discord at discord.gg/x4HNaAFwkr.
Yes. A normal cancellation stops the next renewal and keeps the service available through the paid term unless immediate termination is requested.
A customer’s first eligible paid shared server may qualify within 7 days of activation under the published Refund & Cancellation Policy.