Preparing the next page.
Preparing the next page.
We are a small US-based team of developers and players doing this because we love the games, the communities around them, and the worlds people spend years building.
We got tired of support that feels like a maze and companies that put more energy into raising prices than helping customers. Runic is our attempt to do it differently: explain the price, give people real control, answer like humans, and take every server seriously.
If a feature does not make running a server easier, safer or more fun, it can wait.
When something breaks, customers deserve a useful answer and a clear next step.
Backups and recovery matter because a save can hold years of work and memories.
We keep testing billing, provisioning and game updates as customers begin playing.
We want to hear about it.